My name is John Laenens. I am the owner of Intram Services. I work as an IT professional with about 25 years of experience in the IT Infrastructure area of large, international companies.

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I am mainly specialized in the design, setup, installation and management of extended IT infrastructure environments. IT lead of helpdesk teams, management of server hardware/software and datacenter setup. Data network architecture of LAN, WAN, datacenter and call centers. I have many years of experience in configuration management, incident management, change management and problem management.

My certifications : CCNP ( CCNA ) , CCDP ( CCDA ) Prince2 and ITIL V3 Foundation